Welcome to the Southern Homemadeables Frequently Asked Questions page! We know you care about what goes on your skin, and we’re here to give you the details. Whether you’re curious about our all-natural ingredients, how to store your products, or our shipping policies, we’ve got you covered. Below, you’ll find answers to the most common questions about our handmade skincare and personal care products. If you don’t see what you’re looking for, feel free to reach out—we’re always happy to help!
Yes, I make all of our products using my own special recipes that I created. All of our handmade products are made in small batches right here at home, in my kitchen.
Most of our products use all-natural ingredients. We use the minimal .5% preservative in all water based products that require it. But some of our products are 100% preservative free. We only use Optiphen Plus for our preservative, which is both paraben and formaldehyde free.
We do use some Organic Ingredients in some of our products. While they are not fully Organic, some of the products use over half organic ingredients.
We have a few special places we get our ingredients from. We use Bulk Apothecary, Crafters Plus, Blossom Bulk, Wholesale Botanics, Formulator Shop, Fragrance Buddy and several more great places.
Yes! All of our handmade goodies are always Cruelty Free. We never test our products on any animals or critters. We only test our products on ourselves, family, friends and neighbors. However, we do have two single products that contain beef collagen powder. All other products are free of any animal ingredients.
At this time, we only accept returns for broken or damaged items. For health reasons, beauty, body and skincare products can not be returned. These items are of a very sensitive nature and therefore cannot be accepted back for returns because of bacteria contamination and safety reasons. If you have any problems with your order, contact me to find a resolution.
At the moment as we head into the new year of 2025, we are now accepting Paypal, Venmo, Credit Cards, Debit Cards, GPay, Apple Pay, and Gift Cards. I will be adding Cash App in as payment option in the near future.
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